Junior Specialist, Credit Operations (Temporary to Permanent)
Posting Date : 17 Sep 2020 | Close Date :30 Nov 2020

Junior Specialist, Credit Operation


The contract will be from Temporary to Permanent.


This contributor role reports to Manager, Credit Operations, Asia South > Head, Credit > VP, Finance > CFO.


The role budget is $4,500 to $6,500 per month.

There is no completion bonus and variable pay



Minimum Qualifications

  • Diploma / University degree in Credit Risk Management/Finance/Accounting/Economics/Business or related discipline


Minimum Experience, Knowledge & Skills

  • Minimum 2 years of credit control and collection experience preferably from multinational companies
  • Able to analyze financial statement, perform credit evaluation/reviews include providing recommendation, overdue collections. Hands on experience is required
  • Knowledge of SAP
  • Good excel and PowerPoint include presentation skills
  • Having an exposure in doing project will be a plus but not mandatory
  • Liaise with Chinese speaking clients



Key Accountabilities

  • Implement and maintain global credit operation framework (procedure and methodology)
  • Support strategy to balance credit operation and business opportunity and growth for the region
  • Business partnering with sales, marketing, customer service and other functions
  • Seek continual improvements in competency of credit operation and industry knowledge
  • Maintain high efficiency in credit control and collection
  • Support renewal of credit insurance program
  • Participate in the cross function credit risk management project team to implement credit risk management across the company

Credit Control

  • Act as a focal point of credit analysis team, regional sales and customer service teams to ensure efficient credit operation for sales execution
  • Review customers’ incoming orders to insure the integrity of accounts receivable
  • Timely response to credit release request
  • Escalate to relevant stakeholder to resolve credit block
  • Ensure credit release is according to Credit Procedure and DOA
  • Train and engage stakeholder for compliance of Credit Procedure
  • Engage regional sales and customer service teams with credit control and collection issues through Regional Credit Watch Committee
  • Promote continuous improvement of system, credit procedure and internal control
  • Coordinate the bank relationship in support of optimal trade finance services

Overdue Collection

  • Proactively engage in timely and accurate collection of accounts receivable to achieve Days Sales Outstanding (DSO) and Days overdue outstanding (DOO) and other performance based metrics
  • Ensure the accuracy of monthly accounts receivable
  • Review payment performance and follow up of overdue amount with sales, customer service and customer directly
  • Monitor and follow up on daily assessment of customer overdue
  • Update and provide comments on weekly overdue action plan
  • Negotiate repayment schedule
  • Manage overdue notification/claim with credit insurance companies
  • Keep management informed of any significant delinquency
  • Initiate legal litigation/arbitration (supported by legal department)
  • Provide A/R cash forecast to Treasury and Accounting teams 
  • Work directly with external lawyer (supported by legal department), bank and bankruptcy administration committee to collect company’s overdue receivables                                                             
  • Support regional sales, customer service, and accounting teams, across Singapore office to ensure timely and efficient cash collection/posting and problem resolution
  • Work in partnership with other region Credit teams to exchange information, best practices, standardize and harmonize procedure

Sub Specialization : Accounting & Finance;Costing
Type of Employment : Temp to Perm
Minimum Experience : 2
Work Location : Singapore
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